Fewer counter questions. Better-informed residents.

Most small building departments spend 30–50% of counter time on basic, repetitive questions: do I need a permit, what does it cost, what forms do I file, how long will it take? None of these require a permit technician's expertise — but all of them eat into the time your team needs for actual plan review.

The root cause isn't bad residents. It's that the information they need doesn't exist anywhere they can find it before they call or walk in. Most city permit pages are outdated, incomplete, or buried three clicks deep in a PDF.

The result: your staff answers the same questions every day, backlogs grow, and residents leave frustrated — not because the process is hard, but because no one told them what it involved before they showed up.

Jaspector normalizes public permit data — fee schedules, required forms, timelines, inspection sequences — into a structured knowledge graph and publishes a plain-English permit guide page for your city that ranks in Google. Residents find it before they call.

Our AI connects permit requirements to the building code sections they reference, the license thresholds they trigger, and the inspection checkpoints that follow. A resident asking "do I need a permit for a deck?" gets a complete, accurate answer — not a PDF link.

You stay the final authority. Every page tells residents to verify with your department before starting work. We correct errors within 24 hours when you flag them. You get a named contact, not a ticketing inbox.